In the case of WiFi, make sure that the signal reaching them is “Good” to “Excellent” to avoid problems in connection. The easiest solution for this is to make sure that both the hub and app are getting proper internet speed. Solution: Check Your Wifi Signal and Internet Speed Since the system is dependent on your internet signal, it might fail to respond properly if you have weak or slow WiFi. For that reason, you should always make sure that the WiFi signal reaching the system is strong.
In other words, the app doesn’t require ZigBee to connect as other Philips devices do. If you’re using the Hue Sync app on your computer, whether it’s PC or Mac, it’ll communicate with the Hue Bridge directly through your house internet network, which can be through Wifi or an ethernet cable:Ī Philips Hue bridge mounted next to a network switch This is because more users prefer the app over the box.Īdditionally, software problems are typically more common and may require several steps to fix.
PHILIPS HUE SYNC BOX SETUP HOW TO
Keep on reading to know more about these issues and how to fix them: Hue Sync App Common Connection Issuesįirst, let’s start with the common problems you might encounter with the Hue Sync App. However, whether it’s the app or the physical box, both systems are known to have some issues during connection. The Hue Sync Box comes with 4 HDMI ports that allow you to directly connect all media devices, such as:īoth systems are pretty solid and offer a decent level of “plug n’ play” intuitiveness.
In addition to the software solution, Philips also offers a physical box that takes the frustration of connecting and syncing your devices to the lights out of the equation.
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